![]() Solve PC problems over a remote connection | Microsoft Support.Improved Quick Assist experience in Windows 10 and Windows 11. ![]() You are required to sign in to your Microsoft account to be able to give assistance. When you give assistance, you assist another person over a remote connection. When you get assistance, you allow someone you trust to assist you by taking control of your computer. The person who needs help enters the code and gives permission to the helper who is then able to take control of that person’s computer and provide assistance over the remote connection. Both start Quick Assist and the helper sends a security code to the person who needs help. ![]() The person who needs help requests assistance from a helper (either a friend or Microsoft Support). The Quick Assist app enables two people to share a computer over a remote connection so that one person can help solve problems on the other person's computer. How to Get and Give Remote Assistance with Quick Assist app in Windows 10
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